FAQs

Creating Your Profile To create your profile, you would, of course, need to register for an account. Upon registration, you will have created an account that gives you a dashboard. Creating an account does not automatically register you as an Instructor – you will need to register to become an …

Can’t Seem to Find the Course You Enrolled In? Sometimes, after payment is made, it may take a while for your course to be added onto your dashboard. Although this is extremely rare. If you still do not see it in your dashboard, you may want to refresh the page. …

How to Download Courses Payments can be made via Credit Card, Debit Card or Paypal. If you encounter issues with making and processing payments, such as; You were not enrolled in the courses automatically after payment, There was an error during your checkout and payment processing, Your payment failed to …

Certificate of Completion – Instructor Instructors – rejoice! You can certify all of your students using our selection of certificates after your students have successfully completed their courses! It is easy to do from your dashboard. How to Prepare & Issue Certificates: (1) Go to your Dashboard (2) Click on …

Refund Eligibility You may be able to request and receive a refund if you meet the following requirements; * Within 15 days of course purchase/enrollment; * Not completed more than 50% of the course; * Not received any form of certification from the course instructors. ClassLah strives to ensure a …

Payment Issues – Course Purchases Payments can be made via Credit Card, Debit Card or Paypal. If you encounter issues with making and processing payments, such as; You were not enrolled in the courses automatically after payment, There was an error during your checkout and payment processing, Your payment failed …