Solving Payment Issues
Payment Issues – Course Purchases
Payments can be made via Credit Card, Debit Card or Paypal. If you encounter issues with making and processing payments, such as;
- You were not enrolled in the courses automatically after payment,
- There was an error during your checkout and payment processing,
- Your payment failed to complete,
- You did not receive a payment confirmation,
Don’t hesitate to contact us at support@classlah.com. Provide us with details including your profile name, email, payment description and a screen shot (when available) for us to assist you efficiently.
Payment Issues – Earning Withdrawals
Earning withdrawals are done via two modes: Direct Bank Transfers and Paypal Transfers. We recommend the Paypal mode as it is more efficient, simpler, and secure.
Direct Bank Transfer:
You are able to request for earning withdrawals via Direct Bank Transfer through your Dashboard. Steps:
(1) Sign-In.
(2) Go to Dashboard –> Withdrawals.
(3) Select your preferred mode of earning withdrawals.
(4) Submit required details.
Important Notes:
Direct Bank Transfers Processing takes between 5 to 10 working days.
Earning Withdrawals requests are processed only on the 15th and 28th of every month.
Paypal Transfer:
You are able to request for earning withdrawals via Paypal Transfer through your Dashboard. Steps:
(1) Sign-In.
(2) Go to Dashboard –> Withdrawals
(3) Select your preferred mode of earning withdrawals
(4) Submit required details
Important Notes:
Paypal transfers Processing takes between 3 to 5 working days.
Earning Withdrawals requests are processed only on the 15th and 28th of every month.
If you have issues with any of the above earning withdrawals, please contact us with your profile name, email address and earning withdrawal request at support@classlah.com
