Refund Status: Common Questions
Will I Be Able to Get a Refund?
You may be able to request for and receive a refund if you meet the following requirements;
* Within 15 days of course purchase/enrollment;
* Not completed more than 50% of the course;
* Not received any form of certification from the course instructors.
ClassLah strives to ensure a happy, ethical, secure, safe and fair platform that protects both students and instructors.
What Will Happen After I Request a Refund? How Long Will the Process Take?
The support team will process all refund requests and conduct checks for eligibility. Once approved; our support team will then proceed to refund you the full amount back to the original mode of payment. This should take between 5 to 10 working days.
How Will I Know If My Refund Has Been Successful?
The status of the refund will be reflected in your user Dashboard, under Purchase History.
Other Refund Matters
You contact us via firstname.lastname@example.org or use the form below. Provide as much details as possible, including course purchase numbers and instructor names to allow us to process your request as efficiently as possible. Thank you.